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Senior Account Manager

As the Senior Account Manager your role will be varied and multifaceted, ranging from working with clients across all stages of a campaign. From initial structuring and planning, advising on content, creative and media choice, through to project management and delivery of the campaign working with our team of creatives & producers. 

  • Client and account management – maintaining direct, day-to-day contact with clients, internal teams and external partners to develop, direct, and lead project planning and day-to-day execution; delivering on time, within budget, and compliant with brand standards
    • Manage, present and oversee project brief development, contribute to brand plans (i.e., writing and image stylisation and sourcing), and assist in the creative brief development processes
    • Schedule, attend, and lead client meetings generating meeting recaps with key notes on considerations, deliverables, and responsibilities / action items
    • Develop and update project documents and presentations, such as Keynotes, Google Slides presentations, budget estimates, briefings, workback schedules / project timelines, and scope of work agreements, etc
    • Track budgets regularly and work with the finance team for billing and project finances
  • Manage a portfolio of accounts and client relationships 
  • Represent the ethos of our agency when dealing with clients and prospects 
  • Present a high level of marketing knowledge and strategic insight to clients 
  • Lead / participate in both internal team and client brainstorms
  • Identify and develop client cross over and up-sell opportunities. Focusing on client growth and retention at the core of what you do 
  • Work with the senior management team to develop new business
  • Use contacts to generate new leads
  • Work with the design team to prepare client pitches and proposals
  • Create and manage program / marketing recaps and provide post-event analysis
  • May be required to travel internationally for projects or seasonal budget planning with clients (as permitted by country law / guidelines).

Who you are:

  • Sales, business development, or account management experience within the advertising industry or client-side marketing background
  • The understanding that a client isn’t always right and that we are advisories to help shape an effective and impactful campaign
  • Have been responsible for multiple accounts in various territories with different time zones, ideally EMEA & US client experience
  • Ability to holistically view a client's marketing budget with experience planning quarterly and yearly targets
  • Creatively minded and keen to develop concepts/creative outside of their role
  • High level of relevant media industry knowledge, including stats, trends and news
  • High level of communication, especially in a client setting and must be comfortable presenting in front of senior stakeholders
  • Ambitious, versatile and proactive

Benefits 

  • Salary exp: £45-50,000
  • Individual and team training budget
  • Health and wellness program(s) 
  • Phone bill contribution up to £30 a month
  • Flexible working hours 
  • Working from home policy 
  • 28 days holiday (including bank holidays) 
  • Friday drinks (via Zoom or in-person; pending the current state of well... the world)
  • Summer weekend away
  • Referral fee for introducing friends / ex-colleagues

We are committed to an inclusive and diverse culture. House of Greenland is an equal opportunity employer. We do not discriminate base on race, colour, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.